Jake Sodikoff of Steven Automotive Group and HoneyCar Named One of Automotive News' 40 Under 40

We had a great experience at Steven KIA. We set up everything in advance and when we arrived the numbers and vehicle was exactly as stated. I was in and out of th dealership in less than 1 hour

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La peor experiencia no se lo recomiendo a nadie el carro me lo vendieron bien caro por cierto además que el título era de otro estado cuando llamw para que actualizarán la información en el. Sistema pues el tax collextor no me perdía hacer la gestión por ese detalle los llame al ellos al dealer no me dieron respuesta no me llamaron. Jamás y el señor que habla español ahi el que trabaja ahi de vendedor también me trató muy impetuoso y áspero además de no darme la respuesta ... Read More

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DealerRater - Feb 14, 2026

La peor experiencia no se lo recomiendo a nadie el carro me lo vendieron bien caro por cierto además que el título era de otro estado cuando llamw para que actualizarán la información en el. Sistema pues el tax collextor no me perdía hacer la gestión por ese detalle los llame al ellos al dealer no me dieron respuesta no me llamaron. Jamás y el señor que habla español ahi el que trabaja ahi de vendedor también me trató muy impetuoso y áspero además de no darme la respuesta que esperaba no le recomendaría ese dealer a nadie una vez que te venden el carro ya el trato no es igual tampoco te ayudan a nada

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Audra was an amazing sales lady.She was so informative and let me ask a lot of questions without getting frustrated. I would definitely buy from her again. Best experience I have ever had buying a car.

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From the first phone call negotiations to the fact that I flew in from out of State to pick up the car, the dealership people were most accommodating and considerate. The salesperson, Ricardo, was great. Paperwork was professionally and timely completed. I was even given an orientation about the car electronics and gadgets before I left. I would not hesitate to buy there again.

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Robert Salisbury and Thomas Holsapple were wonderful! Fast friendly service,. Robert Salisbury is amazing ! Got the best deal possible for me, and Thomas Hosapple is on the ball. Many thanks to the team at Steven Kia in Harrisonburg Va.

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I had an appointment for an oil change and inspection.I was received with a friendly greeting from my advisor.He reminded me of additional service I needed for safety reasons. My service tech on the video was very clear about the service and recommendations that were preformed. THANK YOU

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Very organized garage ⭐️⭐️⭐️⭐️⭐️ And treated with respect 🌟🌟🌟🌟🌟Always a good service experience ⚡️⚡️⚡️⚡️⚡️We’ve been doing business with Steven KIA for 1.5 years. Thank you!!!

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I had an appointment for an oil change and the service tech reminded me that my tires neded to be changed for my safety. thank you.

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They say they help all types of credit, well thats a line of BS. They have you fillout the paperwork only to be told no

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Very poor customer service!! Five days before leaving on vacation to Myrtle Beach, the trunk on my 2019 Kia Rio would not open. My car has 32,000 miles and is still under warranty. I called Steven Kia Service Department and after multiple attempts I was finally able to speak to someone and explained my situation. Initially I was told the Service Department was completely booked up and could not work me in. Again I desperately explained how I needed my trunk space to travel on vacation and the person on the phone said she would have to talk to her supervisor and ... Read More

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DealerRater - Aug 2, 2021

Very poor customer service!! Five days before leaving on vacation to Myrtle Beach, the trunk on my 2019 Kia Rio would not open. My car has 32,000 miles and is still under warranty. I called Steven Kia Service Department and after multiple attempts I was finally able to speak to someone and explained my situation. Initially I was told the Service Department was completely booked up and could not work me in. Again I desperately explained how I needed my trunk space to travel on vacation and the person on the phone said she would have to talk to her supervisor and get back with me. I got a call back and was told they were very busy and could not work me in (Tuesday afternoon through Friday evening)! Out of desperation, I went online and “chatted with Mia” for another 30 minutes and was told she would talk with the Service Department and get back with me. I waited until the next morning and no response. I returned online to chat with Mia who was very eager to help and proceeded to ask me for the information I had provided the day before! After another 15 minutes of chatting back and forth, Mia gave me the number to call the Service Department and ended with “Is there anything else I can help you with?” I responded, “Yes, if you are a real person…do your job!” Her response, “I can assure you I am a real person” and basically told me to call the Service Department. Well I made it to Myrtle Beach with everything piled into my back seats! After getting settled in I found Myrtle Beach Kia, called their Service Department and spoke with Jeremy. Without any hesitation, he told me I could bring in my car any time that day, ordered and installed a new part, no cost-still under warranty!

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