Frequently Asked Questions
Everything you need to know about our services, new location, and commitment to you.
We’re Here to Help
At Steven KIA, we believe that buying a car or getting your vehicle serviced should be easy, transparent, and stress-free. We know you might have questions about our dealership, especially with our exciting move to a new building on the horizon. Whether you are a long-time customer from Rockingham County or visiting us for the first time, we want to make sure you have all the information you need.
Here are answers to some of the most common questions we receive. If you don't see what you're looking for, our friendly team is just a phone call away.
Frequently Asked Questions
Where is the new Steven KIA building located?
We are thrilled to be moving to a brand-new, state-of-the-art facility to better serve you! Our new home for Sales and Service will be located at 2910 South Main Street, Harrisonburg, VA 22801. This new location is designed with your comfort in mind, offering more space and better amenities.
Is the dealership open while the new building is under construction?
Yes, absolutely! We are fully open for business at our current location. You can still shop our full inventory of new and pre-owned vehicles, and our service center is operating as usual. We are dedicated to maintaining top-tier customer service throughout this transition.
What kind of vehicles do you offer?
We offer a wide selection of vehicles to suit every lifestyle and budget.
New Kias: From the sporty Forte to the spacious Telluride, we have the latest models ready for you to test drive.
Pre-Owned Vehicles: Our used car center in Harrisonburg is the place to find high-quality used cars, trucks, and SUVs. We inspect our pre-owned inventory carefully to ensure reliability.
How do I schedule a service appointment?
We make it simple to keep your car running smoothly. You can schedule your service appointment online through our website at any time that is convenient for you. Whether you need a routine oil change, brake service, or a transmission replacement, our highly qualified technicians are here to provide exceptional service in a timely manner.
Do you offer financing options?
Yes, we do. Our finance team is here to help you navigate the buying process with ease. We work with a variety of lenders to find competitive rates and terms that fit your financial situation. We aim to make the paperwork as straightforward as possible so you can get on the road faster.
What are your hours of operation?
We know life gets busy, so we offer convenient hours to fit your schedule.
- Sales: Open Monday through Saturday.
- Service & Parts: Open Monday through Friday, with Saturday hours available for your convenience.
(Please check our Contact page for the most up-to-date specific hours.).
Still Have Questions?
We are always happy to hear from you. Whether you want to know more about a specific Kia model, check the status of your car in our shop, or just want to say hello, please reach out!
Contact Us Today
